Which is not one of the features of a person working at the front desk? Aşağıdakilerden hangisi ön büroda çalışan görevlinin özelliklerinden biri değildir?
He/she should be good at problem solving.
He/she does not have any responsibilities and information about facilities of the hotel.
He/she may be the only person a guest communicates while staying at the hotel.
He/she should have a professional appearance and a pleasant personality.
He/she should have good customer-relations skills.